Total scam!!!!! Some of these were new and cost about $80 or more! The phone number does not take regular calls. Reply. Read more. ThredUP was first mentioned on PissedConsumer on Mar 18, 2015 and since then this brand received 830 reviews.. ThredUP ranks 491 of 2120 in Footwear and Clothing category. About half of them were new. THREDUP Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: thredup. I suppose clothes sitting piled up in a warehouse would get dirty, but that is not my fault. But whatever you do, do not get scammed into sending them your nice name brand clothes in that handy huge bag they send you for free. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I have to try on all pants and jeans because the sizes run different. BBB remains operational and focused on serving our business community. Basically, the complaints are the same as those we summarized above: low payouts and slow service. After reviewing, they accepted 18 out of the 24 items. By November 11, my listings went up. They are paying me an average of $1.40 per item. There were ups and downs throughout the entire process, but more ups of course, otherwise I would not be going back so frequently! I found their clothes overpriced and worn looking and if you send them clothes they keep some of the nicest ones and tell you they had stains or rips so they don’t have to pay you for them. 151 thredUP reviews. I checked every item. thredUP is a fashion resale website for consumers to buy and sell secondhand clothing online. ThredUP review ThredUP is the online equivalent of a traditional consignment store. BBB remains operational and focused on serving our business community. Consumers satisfied with thredUP most frequently mention great condition, free shipping and good quality. Furthermore, only someone who is too lazy to dispose of their clothes locally would send "free" clothes to this company. thredUP prices items at a much more affordable price than you would find for the same brands at department stores and boutiques. Re cently, my wife ordered 3 dresses online that totaled about $85, but with a coupon code would have been around $25! They even have an F rating on the BBB! We DO NOT remove reports. There are brands I’ve gotten from thredUP that I would never even dream of buying at retail. They have a ton of complaints on the BBB website. Share your voice on ResellerRatings.com A real consignor does not do business this way. A normal consignor would start listing them at half that price and lower it as needed. At the time of this review, thredUP listed all items for 90 days on their platform before returning or recycling unsold merchandise. Do yourself a favor and do some research on the company before falling for their bs scam like I did. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. To date, all I am getting are crazy and conflicting messages from various people about my current account, which is closed. Apparently I was supposed to ask for the clothes within seven days after the listings went up, but I could not access the account to do that. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Used to love them! Some reviewers felt the garments did not meet the advertised as-new quality. © 2004-2021 ComplaintsBoard.com. 167 thredUP reviews. 3,453 reviews for ThredUP, rated 3.52 stars. You have no way to speak to anyone at this company. Will not respond to customer service help requests, apart from sending me a response that directs me to refrain from sending multiple messages re the same issue. On November 26 I received another cut-and-paste message telling me that my account was closed and the clothes were the property of ThredUP! There were no holes, stains or rips and they were all brand name clothes. ELEVEN accounts! Thredup - never received credit for a bag of designer clothes. The discounts you’ll find depend on the item you’re buying, the brand, and even the season, but you can count on scoring at least 50 percent off retail — … Reply. About one-third of the clothes were missing. Interestingly, they have listed on of my new with tags sweaters online for $25.99. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP … Mind you, that all of these items were clean and mostly unworn. Then I complained to the BBB because in Sept NOTHING. The items were sent in the same box. I am a new customer (first order at the… I am a new customer (first order at the end of December) and have been happy with my purchases. Useful. 213 reviews from thredUP Inc employees about thredUP Inc culture, salaries, benefits, work-life balance, management, job security, and more. I used it mostly out of convenience and because I like the idea of consignment and recycling your clothes. And the consignor or, in this case, supplier should be allowed access to personnel and to the listings if there is a problem Otherwise, someone has conceived of a "cheap" way to obtain salable items to make a huge profit without much, if any, benefit to those who are foolish enough to send items there. by Makenzi Wood. Use this comments board to leave complaints and reviews about thredUP. In the beginning, I created an account to shop. All rights reserved. SCAM!!! The box came barely taped shut. I see them listed on their site but they're not even crediting me for them. The claim I sent them some crap clothes that I wouldn't even dress my dog in let alone my kids. I would only go to this site to use your free $10 credit and then run! I'm so hard to fit. Discuss the issues you have had with thredUP and work with their customer service team to find a resolution. I didn't get a cent from the actual clothes I sent them!! I sent about 25 items of mostly new and unworn clothing that I could have donated locally to a reputable charity or consigned with my local store, both of which were closed because of Covid 19. 3.0. thr edup.com. We’ll guide you through the process. If they want free supplies, then sat so. Furthermore, attempts to contact anyone were useless. The chat never works. I closed those accounts more than a year ago. ThredUP.com Reviews ( 2 Reviews ) Website: www.ThredUP.com . Useful. Complaints & Reviews. My daughters literally watched me box them up. Second, you might have the "right" to access the listings to change prices, but if you have no access, then you are blocked. Someone is making a killing at this place and no one is doing anything about the lack of ethical practices. You might get the fake/counterfeit item which I did. As a matter of policy, BBB does not endorse any product, service or business. WELL now NOV and still nothing! http://www.bbb.org/greater-san-francisco/business-reviews/general-merchandise-retail/thredup-in-san-francisco-ca-381201. Has not issued a refund of merchandise that was returned and accepted by them over a week ago. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Tammy 1 review. In my case, ThredUP was taking $4.80 from each $4.99 listing. They paid me for someone else's crap! While thredUP customer service does respond to each of the thredUP reviews on BBB, it … When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Bottom Line. Some links below are from our sponsors. Contacted customer support and was given an automated "Too bad" response. Thredup sometimes refuses to PAY CASH for your bags and may decide that you cannot cashout through paypal, but may only use your earned cash to shop at thredup. And I only get $1.40?? Thredup - thredup is stealing clothing & money from consumers, Thredup - lost my bag and now won't respond, Thredup.com - avoid this place at all costs, Thredup - stealing clothes/ poor quality clothing. My complaint relates … Be careful when you buy something from… Be careful when you buy something from ThredUP. Here it is: | On July 26, 2013, the business provided the following information: | At the time Leanne shipped three bags of clothing to thredUP there was a | period of time in which our price calculator was not operable. Let the consignor beware. I am really hard to fit because I have no butt and small hips and legs. I would suggest that you put a length on your belt descriptions. They sent me a bag and told me to stuff it full and send it back for free and they would pay me top dollar for my clothes. ThredUP definitely doesn't have an F on the Better Business Bureau - they actually have an A: BBB Business Profiles generally cover a three-year reporting period. New is nice but “gently used” + saving money is waaaaay nicer. What about the thredUP reviews on BBB? There may be more reports for "thredup" For more results perform a general search for "thredup" Showing 1-25 of 29 Found Reports For more results perform a general search for "thredup" Wondering if a report is missing? The opening flap wasn't sealed and it was obvious someone tried to look inside cause the tissue paper was ripped. Do you agree with thredUP's TrustScore? That is the nuttiest of all and downright laughable. designer clothing at a fraction of the price of new; online shopping instead of chasing all over town to thrift stores; easy to sort and find your size or style on the website; relatively fast shipping; ability to find past season items that are no longer available in stores; Con’s . BS! Think again. You may not be SELLING your clothes to thredup…you may just be TRADING them for store credit. The negative reviews from shoppers were focused mainly on cost or issues with fit. My thredUp Buying Review. thredUP has a consumer rating of 3.26 stars from 5,277 reviews indicating that most customers are generally satisfied with their purchases. I sat and watched items sell at $4.99 and then received messages saying I made 19 cents. About ThredUP.com. There should be complete transparency. 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