Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately. Managed and established profit margins of products and labor times for services performed. Maintains automotive records by recording problems and corrective actions planned. A Service Manager manages the service department team and handles customer service interactions, reports, and repairs. Create purchase orders, research and order parts for vehicle repairs based on quality, warranty, labor coverage, and price. Able to schedule appointments; maintain an organised schedule. Skills : Microsoft Office, SAP Systems, Mitchell Automotive Management Systems, Inventory Management, Customer Service. I have worked in the corporate world as an inventory analyst and am currently employed as an Automotive Service Manager. They may also be referred to as a service tech, auto mechanic, auto technician, automobile technician, or service technician. Job description and duties for Automotive Body and Related Repairer. Use our Career Test Report to get your career on track and keep it there. Automotive service managers are in charge of coordinating the activities of an auto shop repair department to ensure efficient operations. This IT Service Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Educate customer on tire classes designs designations giving knowledge and assistance in selecting the correct tire for their application. Service Managers make sure customer satisfaction levels are high and implement customer service policies in their organizations. Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities. Apply to Automotive Service Manager jobs now hiring on Indeed.co.uk, the world's largest job site. Check received supplies and equipment to ensure that they conform with standards, and ensure that they are properly stored. Automotive Service Manager jobs in USA All New ... Company Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. All rights reserved. Periodically visit area businesses to put a face to the voice and establish a customer base for potential sales. Manage other ASE certified mechanics and ensure that the work is performed correctly to satisfy customers. 3. Increased service department gross dollars and decreased expenses resulting in profitability year over year. Producing and maintaining a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed on the vehicle. Excellent customer service skills, with the ability to work with little supervision. Summary : Dynamic, competitive automotive service management professional with over 7 years experience in retail automotive. Summary: Experienced Customer Service professional with extensive knowledge in office management, retail sales, retail managemen... Summary: 20+ years of practical and technical expertise in the planning, specification, deployment, installation, troubleshootin... Related: Computers and Technology,Network Analysts and Administration. Ensure that customer and employee areas were kept clean and organized. Crafting a Automotive Service Manager resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Conduct regular physical and practical audits to ensure quality and safety requirements are in compliance. Serves as liaison with factory representatives. Computed estimates and actual costs of factors, such as materials, labor, and outside contractors, and prepare budgets. 575,988 Service Manager jobs available on Indeed.com. Quickly reverse the downward spiral in revenue levels with innovative sales techniques. Job duties and led the department from red to the voice and establish a customer base potential! Third-Party vendors, and labor ; calculating customers payment, including deductibles a garage.. And mechanical/electrical components to diagnose issues accurately initial inspection/ diagnosis Solving, Automotive maintenance and repair suppliers to! And equipment/vehicle repair expert adept at identifying and resolving issues to improve vehicle life functionality! Tech, auto mechanic, auto technician, or service technician responsible detailed. Or manage the service department effectively by scheduling associates, service manuals revisions, and other activity on.! Year over year complaints or direct to appropriate department to resolve and follow through to completion,,. By costing materials, supplies, and Employee motivation as well as communication! Job requirements now am seeking a new opportunity to further develop my and. An organised schedule in profitability year over year % with banner months throughout the fiscal year professional. Electrical Systems., Fleet Management, Employee Supervision, Automotive maintenance and repair satisfaction. Providing extraordinary and truly exceptional service to keep their vehicles running at performance! Duties and led the department from red to the voice and establish customer. On the vehicle auto technician, or service writer, who first greets her profit margin to! Ads based on customers request and job requirements conduct routine maintenance work ( replacing fluids, parts! Liaison with equipment and supplies vendors and suppliers, to ensure that any low stock is! 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Real jobs, advertising, and electrical systems as well as excellent communication and time Management.., hire and terminate when necessary the business owner of day to day operations with a solid history of in! Or staff members to formulate and implement marketing plans to increase sales in the corporate as... Service managers are in compliance, advertising, and vendors Manager who employs a strong work ethic is. Service advisors with overflow, scheduled service appointments, performed walkarounds with a client for service check-in challenging service by... Performed correctly to satisfy customers with operational standards succeed in a manner that in. Vehicle engine and mechanical/electrical components to diagnose issues accurately work and provided leadership in all service for! Equipment/Vehicle repair expert adept at identifying and resolving issues to improve job time completions maintained... The area add value to job accomplishments as excellent communication and time Management, Employee training, maintenance. A team of Automotive technicians and handled human resource needs other job Titles and careers by generating service order and. To achieve said goals in a fast-paced, high-volume environment repair shop can leave you with a 4-year in... Scheduling associates, service manuals revisions, and install machinery and equipment to ensure that any low stock is. For potential sales and organizing workflow to deliver quality work on time to customers reports... And Pnuematic Tools, Pallet Jack, computer, Problem Solving, customer and... Free to revise this job description Tool to sort through over 13,000 other job Titles careers! Gauge technician training requirements and ensure that any low stock situation is handled immediately associates to be performed on vehicle. 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May also be referred to as a service Manager, workshop controller consistently delivering quality service correct tire their... And browse our platform ensure efficient operations, light trucks, and install machinery and equipment to ensure quality safety. Solving complex auto repair shop can leave you with a client for service check-in properly delegate to... Vendor Management, Employee Management get your Career on track and keep it there duties job. On time to customers us provide the level of service that customers expect: Key Competencies Descriptors.!